Membership Benefits

Click here to download the WRLA Benefits of Membership 

Click one of the links below to learn more about the benefit.

NRHA's Training Series |  Industry Surveys |  Additional Insurance Program | Bursaries and Scholarships |Occupational Health and Safety | Mystery Shopper Program | Buying ShowYardStick Magazine | Directory and Product Guide | Educational TrainingGroup Employee Insurance | Group Property Insurance | Deferred Profit SharingRetail Job Description Handbook | Government Relations | Long Distance PlansSocial Functions | Gas Cards  |  UPS Services  |  WRLA TV  |   WRLA ToolBox



  Make the most out of your WRLA membership and take advantage of some of the most competitive rates available on shipping services with the UPS Members Benefit Program. We’re excited to share this opportunity with you and enhance our members’ savings through UPS. See how you’ll save:

Small Packages Services                  Also Included
30% off shipments within Canada 20% off brokerage entry preparation fees
30% off shipments to the US  
30% off shipments to worldwide destinations Automatic Daily Pickup - (weekly service charge waived)
25% off imports into Canada UPS On-Call Pickup service (surcharge waived)
Freight Services  
Savings start at 70% off heavyweight, LTL shipments Freight Collect 3rd Party Surcharge - (Surcharge waived)


Plus, UPS is committed to providing value that goes beyond cost and on-time delivery. Customized solutions and reliable services for shipping, tracking and billing drive greater efficiency and streamline internal processes.

Put logistics to work for you. You can receive these discounts even if you already have a UPS account. It’s free to sign up and there are no minimum shipping requirements. To enroll and start saving,  call1-800-MEMBERS (1-800-636-2377), M-F, 8 a.m. – 6 p.m. EST



NRHA Training Program

The WRLA has partnered with the North American Retail Hardware Association to provide the
Independent dealers in Western Canada added product knowledge and training courses. 

All courses are available online for employees to take according to their own schedules. 
What you get with your NRHA Membership: As a member of the NRHA you have unlimited access to a number of valuable training and information resources provided through the members-only portion of  These include:

NRHA's Basic Training Series

NRHA's new Basic Training Course in Hardware Retailing and Basic Training Course in Building Materials Retailing are comprehensive product knowledge training programs that include coursework, testing, instant grading feedback and a complete progress report for each student enrolled from your business. You get a fully administered training program up and running with very little effort. And, best of all, you can train an unlimited number of students at no additional cost. These courses are designed to help both new and existing retail sales associates gain the confidence they need to be successful on the sales floor or out in the lumber yard.

NRHA's Basic Training Courses Include:

  • 11 Core Hardlines and 9 Building Materials Chapters
  • Product Photos and Descriptions 
  • Frequently Asked Questions 
  • Up-selling  and Add-on Selling Techniques
  • Selling Skills
  • Merchandising Techniques

Click here to download the "How to get started with Product Knowledge Training in your Store"

Industry Surveys

Surveys such as wage and salary, business conditions, banking, and others as needed by our members, give you important, useful information to compare your company with others in the building supply industry.

Additional Insurance, Travel & Communication Programs

HUB International STRATA Benefits (HUB STRATA) Programs

The following benefit programs are administered by HUB STRATA at preferred group rates and have been added to our suite of WRLA Benefits:

Travel Insurance coverage offered to members through Medi-Quote Insurance Brokers

Medi-Quote Insurance Brokers offer travel insurance coverage for all your needs -- an annual travel plan, coverage for a single trip, or top-up insurance for a longer vacation.  World-wide coverage isavailable, including or excluding the U.S., depending on your travel plans.  In addition, trip cancellation, baggage, and laptop insurance is also available.


Click here to submit a request for a quote online or call  1-877-976-7526

Rental Car and Truck savings at both National Car Rental and Enterprise Rent-a-Car

Members and Employees can take advantage of rental car savings in Canada and the U.S. through National Car Rental and Enterprise Rent-a-Car.

For preferred rates through National, [Click Here]

For discounts with the Enterprise Program, use code NAC6014, PIN# “str”, and [Click Here]

World-Wide Travel Benefit for WRLA Members

World-Wide Travel lets you save time and $$$ by comparing over 100,000 hotel properties at over 30,000 world-wide locations for you through seven world-wide industry wholesalers. Check out the on-line savings by clicking on the logo below.


Whether travelling for work or pleasure, individually or in a group, domestically or abroad, Members and Employees have access to these discounts!  Can not to be used for the WRLA Buying Show

Please click here for the WRLA Buying Show Hotels by ICS

Bursaries and Scholarships for Employees and Dependents

Bursary and scholarship awards are available to university, college and technical students. Owners, employees and dependents of member firms are eligible.

Click here for more information.

Occupational Health and Safety Policy 

This procedure manual is a guide and resource only. It might be a good idea to keep the attached file as your master template document to refer to after modification.

The spots to insert your company name are in red. Read the document carefully and modify to your specifications.

Click here to download the Procedure Manual

Click here for Provincial References

Mystery Shopper Program 

Professional shoppers who know what to look for, what to ask, will conduct an honest and fair evaluation of your business.  Click on the link below to download the Registration Form, then complete and fax in to the
office at 204-947-5195 or email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it.  

Click here to download the Registration Form

Click here for complete details

Click here to download the Sample Report  

WRLA Buying Show

Each year in January, Buying Show provides an industry buying show where suppliers have the opportunity to network with retailers to showcase and sell their products. The Show features quality speakers, the annual general meeting, all complimented by an excellent, entertaining social program.

The YardStick  - Industry News Magazine 

Published six times a year – this magazine provides leading edge information on business practices, new technology, trends, new legal and legislative issues, and new products and services that impact the building supply industry on the Prairies.

ToolBox eNewsletter

Direct to you inbox once a week – this brief newsy letter provides quick industry news and WRLA membership updates.

WRLA Videos 

Stay current with what's happening in your industry by watching WRLA's monthly video updates and members videos.

Click here to watch our current videos

Annual Industry Directory & Product Guide 

The most comprehensive information source available for the building supply industry. The Annual Industry Directory & Product Guide is a must-have year-round reference manual for retailers and associates.

Educational Training 

Education and training is an important factor these days in hiring and retaining employees. Seminars are offered throughout the year in selected cities on the Prairies. Education rebates are available. 

Group Employee Insurance Benefit Plan 

A group employee benefit plan can be another important factor in attracting and retaining employees.

Group Property Insurance Plan 

You can expect excellent service at a competitive price when it comes to the WRLA Group Property Insurance Plan.

Deferred Profit Sharing Plan 

Deferred Profit Sharing Plans permit employees to share in their company’s success through employer contributions.  A tax saving strategy to better protect your business and reward your employees.

Click here to download the brochure.

Free Career Opportunities, For Sale & Wanted Postings 

Members can post Career Opportunities, For Sale & Wanted ads directly on the WRLA website – at no charge! 

Retail Job Description Handbook 

The WRLA has developed a list of job descriptions specific to the building supply industry composed from various sources to assist storeowners and managers.

Click here to download the Handbook.

Long Distance Telephone Plan 

With the cost of telecommunications increasing, the WRLA has introduced a very simple design and low cost program with no extra plan fees, subscription fees, extra numbers to dial or contracts to sign.

Click here to download more information

Social Functions 

WRLA sponsors a variety of social functions, including three golf tournaments each year. Support is also given to additional tournaments held by other industry related associations.

Commercial Gas Cards - Petro-Canada SuperPass  

High security cards offering choices between single/multi users, vehicle or station assigned cards. Offering discounts on gasoline and diesel credit card purchases, a graded pricing system benefiting high volume users, flexible invoicing and payment options, and more!

Click here to download the Petro-Canada Program

Click here to download the WRLA Super Pass Application Form