Education and Training


Education Member Rebate Program

Due to the wide distribution of members across the prairies, the north and NW Ontario, member rebates are available to offset the cost of travel and expenses to attend these courses. Please note that courses must be paid in full by course date, and rebate forms sent to the WRLA office no later than 30 days from course completion date.




Rebate Forms - click on the form to download

Education Rebate Program 2016-17

Education Course Rebate Form 2016-17

Travel Expense Rebate Form 2016-17

Operator Rebate Form 2016-17

WRLA Manual Estimating Program

The program is structured on a progressive basis, starting with Estimating Fundamentals - Decks and Garages, Estimating for Residential Construction and ending with a Advanced Estimators Forum. There will be an exam and certificate awarded at the end of each level. Upon completion of the three core courses the student will be awarded a "Professional Estimator" certificate.

Level 1: Estimating Fundamentals - Decks and Garages (2-day course)

Course outline:

  • Applying math to estimating - thought processes
  • Estimate vs. Quotation
  • Dimensional lumber and basic building material components
  • Decks.
  • Understanding roofs and pitch
  • Detached garage material estimating
  • Understanding hip roofs or hip roof basics.

A step-by-step workbook is included and is yours to keep for future reference.

There will be a examination at the end of this course.

Level 2: Estimating for Residential Construction (2-day course)

To participate in this course, you should have completed the Estimating Fundamentals or should have experience with small project estimating at the customer service counter, or job-site experience in residential construction.

Course Outline:

  • Quotations vs. EstimateEDUCATION1
  • Disclaimers
  • Structural Specifications
  • Math Skills Review
  • Understanding roofs
  • Calculating waste factors
  • Reading and understanding blueprints
  • Getting started with your "take-off"
  • Checklist of building materials for take-off
  • Foundation, Beam, Floor system, Stairs, Exterior walls, Interior walls, Roof system
  • Exterior finish and Interior components
  • Qualifying your customers
  • Estimating strategies
  • Estimating tables and charts
  • A step-by-step workbook is included and is yours to keep for future reference.
  • There will be a examination at the end of this course 

Level 3: Advanced Estimating (1-day course) 

To participate in this course you must have completed Estimating for Residential Construction.

Advanced house estimating covers various advanced scenarios that an estimator will encounter in the field. This course gives the student estimators an open forum to discuss “tricky” house plans and general concerns in the field. Practical exercises will be completed on the various sections for hands on training purposes.

A step-by-step workbook is included and is yours to keep for future reference. There will be a examination at the end of this course. 


“Was refreshing and a real eye opener for me”

“Stan’s way of estimating is unbelievable; it really is simple and very accurate.”

“A great course! I look forward to using my knowledge”

“I will use what I learned to make my job more efficient and to give me more confidence in the future.”

Operator Safety Training Courses 2016 - 2017



Reduce equipment, product and facility damages

Reduce worker’s compensation claims and premiums

Increase productivity

Improve maintenance condition of equipment

Enhance employee morale and company safety culture

Jobsite training includes complete worksite-hazard assessment training, equipment inspection training and CSA/OHS compliant course material.


Click here to download the PDF Training Course Rates and Locations

Click here to download the PDF Rebate Form


Principles of Yard and Warehouse Operations

A one day course to focus on the principles to successfully operate a building center yard or warehouse. 

Learn the key principles of; professional leadership, efficient inventory management and logistics, customer service, staffing management, yard layout, equipment and safety elements.

There is a recognition of the different yard sizes in the discussions and each participant will be challenged to create the steps necessary to move  forward in their setting.

Retail Business Management Studies Program


Click here for detailed information

  • Module One - Management Skills - The Manager's Toolkit 
  • Module Two - HR Management - Unraveling the Mystery of People Management 
  • Module Three - Financial Management 
  • Module Four - Inventory Management
  • Module Five - Strategic Marketing 
  • Module Six - Purchasing


“The value added is hearing other people’s issues and solutions.”

“So glad I was able to participate. Feeling more confident that I can do this job especially with the encouragement to take small steps at the time, thank you!”

“I will use the course handbook frequently as I move the company forward in the purchasing accuracy department”

“The course helped with having more ability to ask questions most industries couldn’t provide” 





NRHA Training Program 

The WRLA has partnered with the North American Retail Hardware Association to provide the Independent dealers in Western Canada added product knowledge and training courses.

All courses are available online for employees to take according to their own schedules. What you get with your NRHA Membership: As a member of the NRHA you have unlimited access to a number of valuable training and information resources provided through the members-only portion of These include:

NRHA's Basic Training Series

NRHA's new Basic Training Course in Hardware Retailing and Basic Training Course in Building Materials Retailing are comprehensive product knowledge training programs that include coursework, testing, instant grading feedback and a complete progress report for each student enrolled from your business. You get a fully administered training program up and running with very little effort. And, best of all, you can train an unlimited number of students at no additional cost. These courses are designed to help both new and existing retail sales associates gain the confidence they need to be successful on the sales floor or out in the lumber yard.

Click here to download the "How to get started with Product Knowledge Training in your Store"


Click here for complete details on NRHA Training and "Three Pennies for Profit" video

Click here to watch NRHA Videos